Hi, it’s Patrik Hutzel from INTENSIVECAREHOTLINE.COM , where we instantly improve the lives for Families of critically ill Patients in Intensive Care, so that you can make informed decisions, have peace of mind, real power, real control and so that you can influence decision making fast, even if you’re not a doctor or a nurse in Intensive Care!
In the last blog I talked about
You can check out the last blog by clicking on the link here.
In this week’s blog I want to publish a nice email from one of our clients who gave some feedback. The title of the blog this week is
Thank you for your service of compassion!
This is an email from Adellia that I received this week after I have spoken to her and her husband on the phone. Adellia’s mother in-law has been in ICU since June this year and she’s still there after many months of battling a critical illness. She’s on a ventilator and as a tracheostomy in place.
Adellia reached out this week because her and her husband are extremely worried that the Intensive Care team is wanting to withdraw treatment on her 80 year old mother-in-law and they needed to have some perspective around the issue and they simply wanted to know what they need doing to master this challenge, make informed decisions, get peace of mind, control, power and influence!
Adellia therefore purchased the Ebook(it also comes with 2 Videos and 2 Audio recordings)
- “THE 5 THINGS YOU NEED TO KNOW IF THE MEDICAL TEAM IN INTENSIVE CARE WANTS TO “LIMIT TREATMENT”, WANTS TO “WITHDRAW TREATMENT” OR “WITHDRAW LIFE SUPPORT” OR WANTS TO ISSUE A “DNR” (DO NOT RESUSCITATE) OR AN “NFR” (NOT FOR RESUSCITATION) ORDER FOR YOUR CRITICALLY ILL LOVED ONE!
And we also had a chat on the phone.
Adellia then sent me this email here
you honestly can’t imagine what hearing your voice and the words you spoke as to confirmation did for our family last night.
They actually laughed at me, first time in months any of us have laughed.
They laughed because they said you could have knocked me over with a feather when you actually answered personally.
I don’t talk on the phone unless it’s absolutely necessary these days, and to get a REAL person that cares is almost unheard of.
I assume you live in Europe? Maybe, not certain.
I just know here in the States the majority of our health care is horrible. I have acquaintances in Sweden and in other areas that show me how well theirs can be.
It’s almost incomprehensible what this country has come to.
Part is the Government, but it’s a lot of the people to. It’s almost as if selfishness has become totally acceptable and considered normal.
Many years ago, I never had a single patient, but what my heart didn’t see love and compassion for. That’s the honest truth.
I was third generation nurse in our family, and loved my job.
I was single put myself through school and had a 4 and 2 year old that I hope I instilled the same ethics into. I wonder about now as adults sometimes. Haha. It’s just different times.
These ICU nurses here have two patients. We had a day we went in and the horrible smell would have knocked you out. Who knows how long because it was three hours past shift change so plenty time for assessment and care of two patients.
It was moms drain of course had came open. Nurse was like “oops” sorry, both trash cans over flowing.
We are a very small immediate family so it’s been difficult. I have primary immune deficiency, so with her having VRE(=Vancomycin resistant enterococcus) every one is iffy about me being there.
I didn’t mean to go on. Just wanted you to know what a truly AMAZING need you have seen to.
It’s a service of compassion and from our Family we can’t express enough gratitude for what your assistance means.
the Smiths family
thank you for your email and for your kind words.
I truly appreciate you taking the time to give me your feedback.
Of course I care, that’s my role and my purpose.
I live in Melbourne, Australia however I was born in Europe and I did my nurse training in Europe and in the UK, however I have been doing some ICU nursing for nearly 20 years in Europe, the UK and Australia.
I have been counselling and consulting families of critically ill Patients in Intensive Care for a few years now and I counsel and consult families from all over the world, mainly in the USA, the UK, Ireland, Australia, New Zealand, India and South Africa. From all over the world really!
My knowledge and experience is universally applicable as Intensive Care Units, the Psychology, the dynamics, the politics, the hierarchy and the issues are the same worldwide, therefore I can very quickly cut through all the BS and get to the bottom of things very very quickly and tell people what they need to do to get the outcomes that they want.
The state of health care is average here too for a first world country anyway and if you are a recipient of health care you are diminished to a number and not a person.
The same often applies to the families of the health care recipients in Intensive Care, they are a number and not people with real families and real lives to run.
It’s a very sad state of affairs really.
Of course I’m accessible to my clients and I hear it over and over again, that my clients can’t believe that I answer the phone personally. Of course I do, because that’s what I do. It would be very easy to hide behind a website and videos and not being accessible.
I do my best work when I talk to clients 1:1 and I know I can help them very quickly.
It’s quite simple really. You tell me about the problems and challenges you and your family are having when your loved one is critically ill in Intensive Care and I will help you making informed decisions, get peace of mind, control, power and influence really really quickly!
And if you need anything else in the meantime please let me know!
Wishing you and your family all the best!
How can you become the best advocate for your critically ill loved one, make informed decisions, get PEACE OF MIND, control, power and influence quickly, whilst your loved one is critically ill in Intensive Care?
You get to that all important feeling of making informed decisions, get PEACE OF MIND, CONTROL, POWER AND INFLUENCE when you download your FREE “INSTANT IMPACT” report NOW by entering your email below!
In Your FREE “INSTANT IMPACT” report you’ll learn quickly how to make informed decisions, get PEACE OF MIND, real power and real control and how you can influence decision making fast, whilst your loved one is critically ill in Intensive Care! Your FREE “INSTANT IMPACT” Report gives you in-depth insight that you must know whilst your loved one is critically ill or is even dying in Intensive Care! Sign up and download your FREE “INSTANT IMPACT” REPORT now by entering your email below!
In your FREE “INSTANT IMPACT” REPORT you’ll learn how to speak the “secret” Intensive Care language so that the doctors and the nurses know straight away that you are an insider and that you know and understand what’s really happening in Intensive Care!
In your FREE report you’ll also discover
- How to ask the doctors and the nurses the right questions
- Discover the many competing interests in Intensive Care and how your critically ill loved one’s treatment may depend on those competing interests
- How to eliminate fear, frustration, stress, struggle and vulnerability even if your loved one is dying
- 5 mind blowing tips& strategies helping you to get on the right path to making informed decisions, get PEACE OF MIND, control, power and influence in your situation
- You’ll get real world examples that you can easily adapt to your and your critically ill loved one’s situation
- How to stop being intimidated by the Intensive Care team and how you will be seen as equals
- You’ll get crucial ‘behind the scenes’ insight so that you know and understand what is really happening in Intensive Care
- How you need to manage doctors and nurses in Intensive Care(it’s not what you think)
Thank you for tuning into this week’s BLOG and I’ll see you again in another update next week!
Or you can call us! Find phone numbers on our contact tab.
Also check out our Ebook section where you get more Ebooks, Videos and Audio recordings and where you can also get 1:1 counselling with me via Skype or over the phone and via email by clicking on the email and phone counselling tabs on the top of the website!
This is Patrik Hutzel from INTENSIVECAREHOTLINE.COM and I’ll see you again next week with another update!