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Hi, it’s Patrik Hutzel from INTENSIVECAREHOTLINE.COM , where we instantly improve the lives of Families of critically ill Patients in Intensive Care, so that you can have PEACE OF MIND, real power, real control and so that you can influence decision making fast, even if you’re not a doctor or a nurse in Intensive Care!
This is another episode of “YOUR QUESTIONS ANSWERED” and in last week’s episode I answered another question from one of our readers and the question last week was “My aunty is failing over and over again to be weaned off the ventilator and she has a Tracheostomy. She’s also on Kidney Dialysis, what should we do?” You can check out the answer to last week’s question here.
In this week’s episode of “YOUR QUESTIONS ANSWERED” I answer another question from one of our readers and the question this week is “My mother is in Intensive Care in a public Hospital but wants to go to a private hospital, what should we do?”
Tony from Manchester UK
Hi Patrik,
firstly wonderful informative website.
I am writing with a concern my mother is currently in an ICU in a public hospital here in Manchester UK.
She has been there for 9 days now she has a Tracheostomy after Pneumonia and she is still recovering from it, but also had Sepsis.
She can communicate to us and tell us she wants to be moved to the Alexandra Hospital, as she feels she’s not getting the right treatment. She had a run in with one particular nurse already. What’s the best way to makes this happen?
I’ve tried talking to the current Intensive Care Unit and to the Alexandra Hospital but all seems to fall on deaf ears
Hi Tony,
thank you for making contact!
The best way to go from one hospital to another is to get a referral.
The unfortunate reality however is that the current hospital that your mother is at will most likely have no interest in surrendering care to another hospital.
There are generally speaking many things at stake for the current provider such as financial interests, keeping their ICU beds occupied and there is also a fair amount of pride involved by the current provider. Never underestimate a Hospital’s perception about “we know what’s best for you”… In fact, there is a real competition nowadays between Private and Public Hospitals to have private Patients in their beds! Money talks after all!
However, in order for you to take practical steps to make this happen and in order for you to achieve your and your mother’s goal to go to the Alexandra Hospital, you need to do the following.
1) Speak to the Intensive Care Consultant(the most senior doctor) in the ICU where your mother is currently at and tell them about what you want for your mother. I assume that your mother is privately insured and would therefore get admitted at the Alexandra Hospital
2) Contact the Alexandra Hospital, either Intensive Care directly or their admission department and tell them what you want to achieve. Again, private Hospitals like the Alexandra should be able to help you as they are more Customer focused than public hospitals
3) The best way for you would be to find a specialist from the Alexandra Hospital, either an Intensive Care specialist or a Respiratory Consultant/Specialist to contact the Public Hospital and tell them that they are happy to take over the care of your mother and then go from there
4) Most importantly, don’t take “NO” for an answer, because it sounds to me like you are already different compared to most families of critically ill Patients in Intensive Care and you are seeking out help and you won’t buy into the mindset of the public hospital and they probably won’t like it. The reality is that the public hospital will have no interest in transferring your mother to another hospital, therefore it’ll be up to you to make it happen. Continue to be demanding even though the Intensive Care team won’t like it
6) Speak to your mother’s health insurance and advise them of your plans so that they are informed as well
7) In case your mother gets “stuck” in Intensive Care with Pneumonia and stays on the ventilator with Tracheostomy, check out INTENSIVECAREATHOME.COM.AU as home care could be a viable option that could provide your mother with more and better Quality of life at home
Also, here is a link to an article that will help you as well(Click on the article)
I hope this helps Tony. Please let me know if you get stuck or if you need more help.
How can you have PEACE OF MIND, control, power and influence whilst your loved one is critically ill in Intensive Care?
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In your FREE “INSTANT IMPACT” REPORT you’ll learn how to speak the “secret” Intensive Care language so that the doctors and the nurses know straight away that you are an insider and that you know and understand what’s really happening in Intensive Care!
In your FREE report you’ll also discover
- How to ask the doctors and the nurses the right questions
- Discover the many competing interests in Intensive Care and how your critically ill loved one’s treatment may depend on those competing interests
- How to eliminate fear, frustration, stress, struggle and vulnerability even if your loved one is dying
- 5 “killer” tips& strategies helping you to get on the right path to PEACE OF MIND, control, power and influence in your situation
- You’ll get real world examples that you can easily adapt to your and your critically ill loved one’s situation
- How to stop being intimidated by the Intensive Care team and how you will be seen as equals
- You’ll get crucial “BEHIND THE SCENES” insight so that you know and understand what is really happening in Intensive Care
- How you need to manage doctors and nurses in Intensive Care(it’s not what you think)
Thank you for tuning into this week’s episode of “YOUR QUESTIONS ANSWERED” and I’ll see you again in another update next week!
Make sure you also check out our ”BLOG” section with more tips and strategies or send me an email to [email protected] with your questions!
Also check out our Products section where you get more Ebooks, Videos and Audio recordings and where you can also get 1:1 consulting!
This is Patrik Hutzel from INTENSIVECAREHOTLINE.COM and I’ll see you again next week with another update!
Sincerely, your Friend
Patrik Hutzel
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