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Hi, it’s Patrik Hutzel from intensivecarehotline.com with another quick tip for families in intensive care.
So my tip today is about medical records in intensive care.
Many families come to us and they have all these questions around their loved one’s condition. And what does this mean? And what does that mean? And what treatment should they be having? And so forth and the list goes on.
Now, my next question then is, do you have access to the medical records? And most families say no to that question. So, the first thing you need to do when you have a loved one in intensive care is, getting access to the medical records so you can verify that what the intensive care team is telling you is actually also documented in the medical notes.
I’ve made countless videos in the past where I’ve been saying that intensive care teams only tell you half of the story. And that is certainly true. And we can help you decipher this “secret language” by helping you looking at medical records, interpreting what everything means. If you have a loved one in intensive care it is really like a puzzle, piecing together small pieces to then eventually create the big picture.
The biggest challenge for families in intensive care is that they don’t know what they don’t know . They don’t know what to look for. They don’t know what questions to ask. They don’t know their rights and they don’t know how to manage doctors and nurses in intensive care. And that’s what we can help you with here at intensivecarehotline.com.
How do you get access to medical records? In this day and age, a link to a website with a username and a password. That’s all it often takes. In this day and age, most hospital records are electronic. Sometimes there is still paper-based and they have to copy and scan. And sometimes it can take a little while, but most of the medical records in 2022 are online and you can access them with the username and a password. You just need to ask for it from the hospital.
And do me a favor, ask with the deadline because otherwise they will just keep dragging it out. And if they keep dragging it out, you should ask the question, what do they have to hide?
That is my quick tip for today.
If you have a loved one in intensive care, go to our website, intensivecarehotline.com. Call us on one of the numbers on the top of our website or send us an email to support@intensivecarehotline.com.
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This is Patrik Hutzel from intensivecarehotline.com, and I will talk to you in a few days.