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Hi, it’s Patrik Hutzel from intensivecarehotline.com with another quick tip for families in intensive care.
So, last night we were getting an email from someone that subscribed to our free email newsletter that you can get at intensivecarehotline.com. And the subscriber writes, “We’re not getting enough information from the intensive care team and the doctors are not calling us back when they say they will.”
What a great question, what a great situation to be in, in order to make improvements because we are getting this all the time.
As I say over and over again, the biggest challenge for families in intensive care is simply that they don’t know what they don’t know. They don’t know what to look for. They don’t know what questions to ask. They don’t know their rights. And they don’t know how to manage doctors and nurses in intensive care.
Now, here is the secret. You need to start asking the right questions. How can you start asking the right questions? Well, you can do your research at our website, intensivecarehotline.com. There is an article, what questions to ask, What Questions Should You Be Asking If You Have A Loved One In Intensive Care?. That’s number one.
The shortcut is, obviously to talk to me directly. I would be very happy to talk to the doctors and nurses directly, asking all the right questions. I have worked in intensive care for over 20 years in three different countries. And I know what to look for, I know what questions to ask. And I know how you can get leverage in such a difficult situation. I also know how to get the doctors on the phone, again, by asking the right questions. By also helping you with access to online medical records.
That’s also something we do, getting your access to online medical records and then reviewing them. And then you have all the information you need.
And again, it all comes down to experience. It all comes down to asking the right questions. It all comes down to understanding intensive care inside out.
So, that is my quick tip for today.
Now, if you have a loved one in intensive care and you need help with digesting or getting information by talking to doctors, how to get them on the phone and so forth, contact us at intensivecarehotline.com. Call us on one of the numbers on the top of the website or email us to [email protected].
Also check out our membership for families of critically ill patients in intensive care under intensivecaresupport.org.
If you find value in this video, give it a thumbs up, give it a like, subscribe to my YouTube channel for updates for families in intensive care, and comment below what you want to see next, or what questions and insights you have from this video and click the notification bell.
This is Patrik Hutzel from intensivecarehotline.com and I will talk to you in a few days.