Hi, it’s Patrik Hutzel from intensivecarehotline.com with another quick tip for families in intensive care.
Today is not so much a tip, it’s more of a testimonial again that I want to read out after working with a client one-on-one in the last few days.
So, it’s basically an email from the client that we worked with 1:1 predominantly over the phone. We’ve had meetings with intensive care teams. The situation was basically like many other situations we encounter that ICU wanted to prematurely withdraw treatment without patient or family consent and that is illegal and that could be perceived as murder.
That is pretty much what we said to the intensive care team saying, “Look, what you’re doing here is highly unethical”, and they were using words, not even withdrawal of treatment. They were also using words like, “We are withdrawing care.” Well, that really tells everyone the state of mind that this particular hospital is in their withdrawing care.
Well, no one should ever withdraw care because you can withdraw treatment, but one should never withdraw care. There’s a big difference there and it’s much more than just wordplay. It’s really what their state of mind is which is literally “we don’t care”. That’s what the state of mind this hospital is in, and that’s very sad.
But anyway, we were able to turn the situation around like we have done with many other clients and I’m just reading out the testimony from the client who says,
I’ve decided to consult with you on an hourly basis going forward. After resting yesterday, I decided to send the last letter you had sent to the hospital. Upon visiting my husband today, before I sent the letter, the social worker informed me that he had heard that the hospital is now working on transferring my husband to a veteran hospital’s ICU”, which is what we had advocated for saying, “Well, if your goal is to kill this particular patient, you might as well give him another chance in another hospital”, which is finally what they’re doing.
“Today’s report says that he’s much more stable and breathing more on his own. What that means? I don’t know. Also, I was told that everyone is scared of me, I wonder why. Thanks to you, they realize that me and my husband demand respect and appropriate treatment.
I still don’t know how all of this will end but one thing I do know is that you are the embodiment of Michael, the warrior arch angel.”
Now, I can tell you, I don’t know anything about Michael, the warrior arch angel. I don’t know anything about that. But I know we fought a hard fight for this particular client like we do for any other client in situations like that. I can confidently say we always get the outcomes for our clients that they want because simply we understand patient and family rights, and we are clinicians as well. So, we can combine both, which is really what families need in situations like that.
So, that is my testimonial for today.
If you have a loved one in intensive care, go to intensivecarehotline.com. Call us on one of the numbers on the top of our website or simply send us an email to [email protected] with your questions.
Also, have a look at our membership for families in intensive care at intensivecaresupport.org. There, you have access to me and my team, 24 hours a day, in a membership area and via email.
I also do one-to-one consulting and advocacy for families in intensive care over the phone, via Zoom, via WhatsApp, Skype, whichever medium works best for you. I also represent you in family meetings if that’s what you want me to do. As you can see from this testimony today with much success, and you can have the same if you contact me.
Now, we also review medical records in real time for a second opinion, which is also what we’ve done for this particular client. We reviewed the medical records in real time that gave us enough ammunition to say to the hospital, “Well, why are you not offering this treatment? You’re not even telling families half of the story”, which is what our client says here in her email as well. She says, “Well, I don’t know what it means, what the ventilator says.” So yes, of course. That’s what we can help this client with as well. Now, we also review medical records after intensive care if you have unanswered questions, if you need closure, or if you’re simply suspecting medical negligence, we help you with that as well.
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Thanks for watching.
This is Patrik Hutzel from intensivecarehotline.com and I’ll talk to you in a few days.
Take care for now.